Last updated: July 2, 2026

iStrat Solutions Inc. ("iStrat," "we," "us," or "our") operates the website at istratsolutions.com. This Privacy Policy explains what personal information we collect through this website, how we use it, and the rights you have over it. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and other applicable data protection laws in the regions we serve.

Scope

This policy applies solely to personal information collected through this public website — for example, when you submit a contact form, request a demonstration, or reach us by email. It does not govern data that iStrat processes on behalf of clients under a separate services or support agreement; that data is handled under the terms of the applicable client contract.

Information We Collect

We only collect personal information that you choose to provide or that is necessary to operate our website. This includes:

• Contact and inquiry information — when you complete a contact form, request a demonstration, or contact us for support, we collect your name, business email address, company name, and the details of your inquiry.
• Communications — records of correspondence when you contact us by email or through our website assistant.
• Technical and usage data — standard information such as IP address, browser type, device information, and pages visited, collected automatically to operate and improve the site.

How We Use Your Information

We use the personal information we collect to:

• Respond to your inquiries, demonstration requests, and support requests;
• Provide information about our services, platform, and opportunities you have requested;
• Operate, secure, and improve our website and services;
• Meet legal, regulatory, and security obligations.

We rely on your consent, or on our legitimate business interest in responding to an inquiry you initiated, as the basis for processing. We do not sell or rent personal information, and we do not disclose it outside our organization except as necessary to fulfil your request or as required by law.

AI-Assisted Processing

Our website offers an AI assistant ("Zara") and our platform uses artificial intelligence to help operate our services. Enquiries and messages you submit may be processed by AI systems that run on infrastructure we control — for example, to route, summarize, or draft responses to your request. AI-assisted processing supports our team; it does not make automated decisions that produce legal or similarly significant effects about you without human involvement. We do not use the personal information you submit through this website to train publicly available third-party AI models. We apply AI responsibly, with human oversight and appropriate safeguards.

Consent and Communications (CASL)

When you contact us or request information, you consent to our using your information to respond and to send you the communications you have requested. We will only send you commercial electronic messages where we have your consent or another lawful basis to do so, and every such message includes a clear way to unsubscribe. You may withdraw your consent at any time by contacting us.

How We Share Your Information

We do not sell your personal information. We may share it only with:

• Service providers who help us operate our website and communications (for example, hosting, email, and analytics providers), under obligations to protect your information and use it only for the services they provide to us;
• Legal and regulatory authorities, where required by law or to protect our rights, users, or systems.

Cookies and Analytics

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used so we can improve it. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, to maintain our business relationship with you, or to meet legal, regulatory, and security obligations — after which it is securely deleted or anonymized.

How We Protect Your Information

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information — including encryption in transit, access controls limiting personal information to personnel who require it, and secure infrastructure — to protect your personal information against loss, misuse, and unauthorized access.

Your Rights

Subject to applicable law, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion, and withdraw consent to communications. To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by law.

International Data Transfers

We serve clients across North America and the Caribbean. Where personal information is processed or stored outside your region, we take steps to ensure it remains protected in accordance with this policy and applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.

Contact Us

For any questions about this Privacy Policy or to exercise your rights, contact us at:

iStrat Solutions Inc.
Email: privacy@istratsolutions.com
Telephone: 905.826.5646
Serving North America & the Caribbean

This policy is provided for information and is subject to legal review; it does not constitute legal advice.