iStrat Client Support
We are here when you need us.
iStrat Client Support — Everything in One Place
iStrat Client Support — Everything in One Place
Everything You Need, In One Place
The iStrat Client Support Portal gives you direct access to our support team and your service history — 24/7.
Submit & Track Tickets
Log support requests, track progress in real time, and receive updates at every stage of resolution.
Knowledge Base
Browse our library of SAP guides, how-to articles, and iStrat Automate documentation — searchable and always up to date.
Conversation History
View the full thread of every ticket, including agent responses, attachments, and resolution notes.
SLA Visibility
See response and resolution time commitments clearly for every open ticket — no guesswork.
Secure Access
Your portal is private to your organisation. Access is granted by your iStrat account manager.
Managed Services & SAP Support
iStrat's support team covers the full SAP Business One stack — from day-to-day user queries and configuration changes to complex integration issues and performance tuning. Our managed services clients benefit from priority SLA tiers, dedicated account management, and proactive monitoring. Whether you are on a standard support plan or a fully managed services agreement, the portal is your primary channel for all service requests.
Ready to Access Your Support Portal?
Log in to view your tickets, search the knowledge base, and connect with the iStrat support team.