iStrat Solutions Inc. help Small and Medium sized Enterprises (SME) and select large clients solve their most complex functional and technical challenges. Our expertise in the Sales, Implementation and support of the Best-in-Class Enterprise Resource Planning (ERP) and Business Analytics solutions, help to provide our clients with the competitive advantage to excel in their respective industries. We are looking for an energetic and creative individual to fill the role of Operations Administrator. You will leverage your strong regulatory, financial and management accounting expertise in meeting the challenging and exciting goals of this role.


The Business Operations administrator is expected to perform these functions and other similar duties with limited direction and oversight.


  • Draft, prepare, proofread, or deliver customer facing, public facing, and internal documents or other communications.
  • Respond to and initiate phone calls, emails, and other communications for or on behalf of  executives.
  • Manage calendars, appointments, and schedules of key executives.

Sales & Marketing

  • Work with the Sales & Marketing department to plan, coordinate, initiate, and execute a variety of marketing activities and events. These activities can include multi-client marketing events or single activities target as a specific customer.
  • Work with the Sales & Marketing department to manage social media accounts and report on the statistics of those accounts.
  • Maintain the content of various public facing website.
  • Assist with the writing of, proofreading, researching, and publishing of blogs for various websites.

Market Research

  • With direction from the Sales & Marketing department prepare and present market research data.
  • This includes (but not limited to) obtaining and presenting specific market data or product pricing, researching and obtaining information on new product lines, new industries / sectors/geographies or brokering meetings with vendors and customers for executives.

Business Development

  • Under guidance from the Sales & Marketing department, assist in go to market activities
  • Assist with planning, coordinating, organizing, and executing customer and internal events.
  • Learn the workflows of the different products and services from quotation through delivery and assist in administering those workflows.

Executive / Office Admin

  • Attend select meetings of the executive team and take notes and document the official meeting minutes.
  • Function as Office administrator including performing reception and other duties as required.

Billing / Receivable / Payable / CRM

  • Complete customer billings
  • Management of vendor relationships and payments
  • Completion of Accounting journal entries as required
  • Management of CRM system, updating leads and providing reporting as required.

Required Abilities, Aptitudes, and Traits

  • Ability to ARTICULATE – You should be able too clearly articulate your thoughts, opinions, and ideas.
  • Ability to LEARN – You should be able to adapt to an ever changing operational environment.
  • Ability to FOCUS ON RESULTS – We are results oriented and expect you to have the same approach as your join a high performing team.


  • University degree in Business Administration with working knowledge of accounting concepts and principles.
  • Experience as a Business Operations Analyst, Operations Administrator, Accounting Clerk or Business Analyst.
  • A good understanding of business process, policies, and work flows
  • A working understanding of various software applications (e.g. Microsoft office, etc.)
  • A Working understanding of SAP Business One or similar ERP Solution or aptitude to easily adopt to the solutions.
  • Strong Communication Skills – written and oral
  • Effective time-management and organizational skills