Functional Consulting
The consulting services of iStrat focus on the Business Analytics and Enterprise Resource Planning areas. Our consultants have provided guidance to clients in a variety of industries and sectors as well as geographical locations (US, Canada, Caribbean, Latin America & Europe).
Support
Our support services are focused on ensuring our we provide our clients the easly access to various mediums to communicate with us. Our primary method of interaction with our clients is through our Customer portal (https://istratsupportnet.com). This provide our clients with the self-server functionality required to open and support tickets as well as track their progress. This medium is provided in addition to the traditional email and telephone mediums.
Project Management
The project management services of IStrat are tried and proven over several successful implementations. Our experiences include the management of projects utilizing our other solutions and implementations/upgrades of SAP ERP Central Component (SAP-ECC), Business Intelligence (BI), Customer Relationship Management (CRM), Supplier Relationship Management (SRM), Supply Chain Management (SCM/APO), Change Request Management (CHaRM), Identity Management (IDM), Service Oriented Architecture (SOA) solutions, etc.